Terms & Condition & Privacy Policy

  • Every booking requires a 50% non-refundable deposit. The customer cannot withdraw from the booking order after the deposit payment done.
  • No refund will be given for any payment done after check in.
  • Payment will be made to Sodowa Park HK Limited , entered into the HK Register. for economy matters under the HK number 3257243.
  • Complaints – can be sent directly to our customer service with the online form at the bottom of each page, or can send email to admin@sodowapark.com / call us at + 66-80-4740290 (Thailand). or +88221110230 (Hong Kong) Each complaint will be taken care and answered by Sodowa Park HK Limited. Within the next 24 hours.
  • Check-in and check out to be coordinate 24hrs in advance
  • Sodowa Park reserves the right to offer discretionary discounts and this does not affect the status of any guests who have paid the full price and no discount will then become due to them.
  • The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Sodowa Park and its guests, staff or owners.
  • The customer shall keep all Sodowa Park equipment clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
  • All prices are excluded any processing fees (PayPal, Credit Cards or bank transfer fees)
  • The customer may also choose the following forms of payment for the ordered Goods: BLIK payments, payment card, electronic transfer via an external imoje payment system, operated by ING Bank Śląski S.A. with headquarters in Katowice.
  • Sodowa Park reserves the right at its sole discretion to terminate use of the property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Sodowa Park shall not refund payment or accept any consequential liability damages or loss.
  • Sodowa Park can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.
  • In the event that the customer decides to downgrade their product after monies have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade the new price will apply.
  • Sodowa Park cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.
    In the event of a customer having any complaint then he/she will notify the manager as soon as possible so that we may address your concerns.
  • Sodowa Park shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.
  • Sodowa Park accepts no liability for loss, damage, injury or illnesses which may be received during the customer’s stay or travelling to and from Sodowa Park.
  • We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip.
  • These terms and conditions shall be governed by Thai Law and the parties consent to the exclusive jurisdiction of the Thai courts in all matters regarding them.

Privacy Policy

  • We use your personal information for improving our website only. By using our website, you agree to the collection and use of information in accordance with this policy.
  • Information Collection and Use – While using our Site, you may be asked to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, your name, email address and/or IP address.
  • Communications – We may use your personal information to processing orders, contact related to the performance of the services, as well as sending marketing information as newsletters, marketing or promotional materials. Personal data will be stored for the duration of the services and for a period consistent with applicable regulations, including the limitation of claims and tax obligations. Personal data of which you have given your consent will be kept until you withdraw your consent. Your personal data may be transferred to third parties as payment operator and a courier company.
  • You have the right to view and change your personal data at any time, as well as request Sodowa Park to remove them immediately (the ” right to be forgotten “).
  • You can submit your personal data processing requests by e-mail to the data administrator’s address.
  • You have the right to appeal the supervisory authority dealing with the protection of personal data – the President of the Office for Personal Data Protection (UODO).
  • Cookies – Cookies are small data files which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse and accept all cookies. However, if you do not accept cookies, you may not be able to use some parts of our website.
  • Security – The security of your personal information is very important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means of protecting your personal information, we cannot guarantee its absolute security.
  • The administrator of your personal data is Sodowa Park HK Limited, address: Unit B 5/F WING SING COMM CTR, 12 WING LOK ST SHEUNG WAN, HONG KONG, admin@sodowapark.com. The Administrator undertakes to make every effort to maintain adequate protection of the Customer’s personal data. The issues not covered by these regulations shall be governed by the Polish Civil Code and relevant Provisions of Polish law as well as European Union law regulations, in particular Regulation (EC) No 679/2016 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and cancelling of Directive 95/46/EC (RODO).